TERMS AND CONDITIONS,
PRIVACY POLICY,
COOKIES

Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

Browsing – When you browse our store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

For some countries we have provided purchases in local currencies.  Therefore, our system checks your location to be able automatically display your currency (when this option is available for your county).

Purchasing – When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, telephone number and email address. We, or the delivery agent may be using these details to contact you about your order: inform you about the status of your order, shipping, any issues that may arise during or after your order. We can also look through your orders at any times – this helps us resovle potential issues with order that may arise or answer your questions about your orders.

Contact forms – If you contact us via any contac form provided by us, we will receive your email address and any information provided by you in the form. This information will remain in our email box as long as it’s necessary to proceed with your enquiry.

Google Analytics – we monitor traffic on our website to be able to improve our services. Information gathered is: location, operating system, device you visit our website from, time spent on particular pages, frequency of visits to particular pages.

Email marketing – only with your permission – we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

Clients provide the details voluntairly but not providing of the required details will result in us not being able to proceed the order and fulfill the Sales Agreement. Not providing the necessary details to banks or PayPal when attempting to make a payment will result in bank’s or PayPal’s refusal.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us:

E-mail: contact-us@yepcomponents.com.

Mail:  YEP Components sagl
Strecia di Casée 10
CH6949 Comano, Switzerland

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment methods:

1) Credit/Debit card payments

All card transactions are secured by PayPal. More about PayPal here: www.paypal.com. We do not store you card details at any times.

2) Direct bank transfer

After placing an order you will receive our bank account number with the amount due. You then proceed with your bank and your bank makes sure the transfer is completed. In the end of this process we get only data that is necessary to complete the order. Our bank will store information like – your account number, history of your payments including data you provided to make the transfer: account name, reference name / number for the transfer, transfer amounts, currencies, currency factors.

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers ( like PayPal ) used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as PayPal and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. More about PayPal here: www.paypal.com.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We do not store your credit/debit card details. All card transactions are secured by PayPal.

More about PayPal here: www.paypal.com.

SECTION 6 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at:

E-mail: info@yepcomponents.com.

Mail:  YEP Components sagl
Strecia di Casée 10
CH6949 Comano, Switzerland

Cookies

Cookies are small encrypted text files that are stored on your computer or other device by this Website. The Website uses cookies to collect information about you.

We use cookies for the following reasons;

– For marketing purposes for example, to display personalised banner

– To identify you as you travel around our site and to monitor your journey and record sales. This enables us to identify issues and improve our customer journey.

– To suggest/display recommended products, similar products, products often bought together.

– To provide information about site usage, which together with purchase information, helps us improve our services.

– To ensure that items are placed into your Shopping Basket and your order is processed correctly. Once placed in the basket, your items remain there as long as you’re logged in and they can be associated with your account. In order to remove them from the cart you need to manually empty the basket. Keep this in mind in case if you revisit our shop after a while and log-in. After the log-in procedure, please check for any items that might have remained there from your previous visit and, if necessary, amend the list before going to checkout and making an order.

– to check your location. For some countries we have provided purchases in local currencies.  Therefore, our system checks your location to be able automatically display your currency (when this option is available for your county).

You may change your website browser settings to reject cookies. To learn how to disable cookies or opt out of their usage please visit www.allaboutcookies.org . Please note, however, that some cookies are essential in order to shop on the Website and in the event you do reject cookies this may impair the functionality of the Website and may mean that you are unable to shop on the Website.

Please note – we store your, name, email address and post adress associated with your account for your convenience – case you need to return to the Website, once you’re logged in, there is no need to enter the contact data again. Of course you can amend this data anytime by logging in via MY ACCOUNT button in the main menu. At no point do our cookies or those of our third parties store your personal payment information.

You don’t have to set up an account to shop on our website – if this is your choice use our guest checkout and do not tick the “Create an account?” checkbox.

For safety – always log out from your account using the log out button on top of the screen, especially if you’re using a shared computer.

For further information about cookies and how to manage them visit www.allaboutcookies.org .

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